Terms OF SERVICE
These Terms of Service (these “Terms” or the “Agreement”) describe our company’s (“Company,” “we,” “us,” or “our”) terms of service with respect to persons or entities who access our property website or mobile applications (collectively, the “Site”), including without limitation renters and potential renters (collectively, with all persons or entities who access the Site, “Users,” “you,” or “your”).
This Site is owned and operated by us to offer certain services to renters and potential renters (the “Services”).
IMPORTANT – PLEASE READ CAREFULLY. THESE TERMS CONSTITUTE A LEGAL AGREEMENT BETWEEN YOU AND US. THIS AGREEMENT, ALONG WITH ANY OTHER TERMS THAT MAY BE POSTED ON THE SITE, AND ANY OTHER WRITTEN AGREEMENTS OR CONTRACTS BETWEEN YOU AND US THAT INCORPORATE THESE TERMS BY REFERENCE, SET FORTH THE COMPLETE TERMS AND CONDITIONS UNDER WHICH YOU MAY ACCESS AND USE THE SITE AND THE SERVICES. IF YOU DO NOT AGREE TO THESE TERMS, YOU MAY NOT USE THE SITE OR THE SERVICES.
1. YOUR ACCEPTANCE
We are pleased to provide the Site and the Services conditioned upon your acceptance, and we hope that you will find the Site informative and useful. BY USING THE SITE, YOU EXPRESSLY ACCEPT AND CONSENT TO THESE TERMS WITHOUT QUALIFICATION. WE MAY AMEND THESE TERMS FROM TIME TO TIME. SHOULD THESE TERMS BE MODIFIED IN ANY WAY, THE NEW TERMS WILL BE POSTED TO THIS WEBPAGE. BY USING THE SITE AFTER THE EFFECTIVE DATE OF ANY MODIFICATION TO THESE TERMS, YOU EXPRESSLY CONSENT, WITHOUT QUALIFICATION, TO THE MODIFIED TERMS.
2. DISCLAIMER REGARDING RENTAL TRANSACTIONS
2.1 The Site serves as a platform for property managers and owners to provide the Services to renters and potential renters. We do not own or manage the properties listed on the Site and do not enter into rental contracts for those properties. AS A RESULT, WE SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR INFORMATION, THE CONTENTS OF ANY DOCUMENTS, OR FOR ANY OTHER INTERACTIONS BY, BETWEEN OR AMONG USERS, PROPERTY MANAGERS OR OWNERS THROUGH THE SITE.
2.2 You are responsible for how you use the Site, and we encourage anyone who accesses the Site, including Users, to exercise sound judgment when entering into property rental transactions. IN THE EVENT THAT YOU HAVE A DISPUTE WITH A PROPERTY MANAGER OR OWNER, YOU RELEASE US FROM ANY CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
3. ACCESS TO AND USE OF THE SITE
3.1 We provide you with certain information and functionality through the Site. You are solely responsible for providing all equipment necessary to establish a connection to the Internet, access to the Internet, and any telephone, wireless or other connection and service fees associated with such access.
3.2 We have the right, but not the obligation, to take any of the following actions without providing any prior notice to you: (a) change or terminate all or any part of the Site or the Services; (b) restrict or terminate your access to all or any part of the Site or the Services; or (c) refuse, move, or remove any content that is available on the Site and any material that you submit to the Site.
3.3 Subject to your compliance with these Terms, we hereby grant you permission to access and use the Site and the Services, provided that you shall not (and shall not allow any third party to): (a) engage in commercial use of the Site or any content on the Site; (b) reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, offer for sale, license, modify, create derivative works, or otherwise use any portion of the content offered on the Site for other than your own personal, non-commercial use; (c) remove any copyright, trademark or other proprietary rights notices contained in or on the Site or Service or in or on any content or other material obtained via the Site or the Services; (d) use any robot, spider, site search/retrieval application, or other automated device, process or means to access, retrieve, scrape or index any portion of the Site or the Services, including, but not limited to, for purposes of constructing or populating a searchable database of business or property reviews; (e) collect or harvest any information about other users or members (including usernames and/or email addresses) for any purpose; (f) reformat or frame any portion of the web pages that are part of the Site or the Services; (g) create user accounts by automated means or under false, misleading or fraudulent pretenses; (h) create or transmit unwanted electronic communications such as “spam” to other users or members of the Site or the Services or otherwise interfere with other users’ or members’ enjoyment of the Site or the Services; (i) transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature; (j) use the Site or the Services to violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material, including any material that may be deemed threatening or obscene; (k) copy or modify the HTML code used to generate web pages on the Site; (l) use any device, software or procedure that interferes with the proper working of the Site or the Services, or otherwise attempt to interfere with the proper working of the Site or the Services; (m) take any action that imposes, or may impose in our sole discretion, an unreasonable or disproportionately large load on our IT infrastructure; (n) modify, adapt, translate, or reverse engineer any portion of the Site or the Services; or (o) use the Site or the Services, intentionally or unintentionally, to violate any applicable international, national, federal, state, provincial, or local law or regulation, including, but not limited to, Fair Housing laws and regulations.
4. ADDITIONAL REQUIREMENTS
Certain aspects of the Services may be subject to additional requirements, guidelines, other technical and non-technical specifications, or other rules or policies in addition to those set forth in these Terms (the “Additional Requirements”). In the event of a conflict between the Additional Requirements and these Terms, the Additional Requirements shall take precedence.
5. MODIFICATIONS
We may modify or update these Terms from time to time, in our sole discretion, and reserve the right at any time and from time to time to modify, suspend or discontinue, temporarily or permanently, the Site or any part thereof, or any or all of the Services, or any Site features, with or without notice and without liability to you. You agree that we have no responsibility or liability for the failure of the Site and the deletion of other content maintained or transmitted by the Site. Modifications to these Terms will be posted on the relevant area of the Site and will be effective immediately upon posting. You can review the most current version of the Terms at any time by clicking on the “Terms of Service” link located on webpages throughout the Site. You agree to review the Terms from time to time to ensure you are updated as to any modifications. BY CONTINUING TO USE THE SITE OR SERVICES FOLLOWING ANY SUCH MODIFICATION, YOU ACCEPT AND AGREE TO BE BOUND BY SUCH MODIFICATIONS. IF ANY MODIFICATION IS NOT ACCEPTABLE TO YOU, YOUR SOLE AND EXCLUSIVE REMEDY AND RECOURSE IS TO DISCONTINUE USE OF THE SITE AND THE SERVICES.
6. ACCOUNT REGISTRATION AND USE
6.1 Your Account
You agree to: (a) provide true, accurate, current, and complete information as prompted by the registration form; and (b) maintain and update such information to keep it true, accurate, current, and complete at all times. We reserve the right to delete Your Account and refuse any and all current or future use of the Site (or any portion thereof) without notice if you are found to have misrepresented your age, identity, or any other information submitted in connection with Your Account or if we have reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or not current. You are responsible for maintaining the confidentiality of your password, your email address and Your Account, and are fully responsible for all activities that occur under your password and Your Account. You agree and acknowledge that you will not allow others to utilize Your Account and that you will not disclose your password to anyone. COMPANY CANNOT AND WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE ARISING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION.
6.2 Privacy Policy and Your Information and Material
By submitting Information and Materials and in order for us to provide you with the Services, you hereby consent to our use and sharing of your Information and Materials as described in the applicable Privacy Policy, which is incorporated into these Terms by this reference. The Privacy Policy can be accessed by clicking on the “Privacy Policy” link located on webpages throughout the Site. In the event of a conflict between the applicable Privacy Policy and these Terms, the Privacy Policy shall take precedence. In addition, you hereby represent and warrant that your Information and Materials: (a) do not and will not, directly or indirectly, violate, infringe or breach any duty toward or rights of any person or entity, including without limitation any Fair Housing, copyright, trademark, service mark, trade secret, other intellectual property, publicity or privacy right; (b) are not fraudulent, misleading, hateful, tortious, defamatory, slanderous, libelous, abusive, violent, threatening, profane, vulgar or obscene; (c) do not harass others, promote bigotry, racism, hatred or harm against any individual or group, promote discrimination based on race, sex, religion, nationality, sexual orientation or age, or otherwise interfere with another party’s use of the Site or the Services; (d) do not promote illegal or harmful activities; and (e) are not illegal, unlawful or contrary to the international, national, federal, state, provincial, or local laws or regulations applicable to the User Materials where created, displayed or accessed.
6.3 Communications
Although we provide a platform through the Site and the Services through which third-parties may communicate, Company is not involved in those third-party communications and is not responsible or liable under any circumstances for the content of any third-party communications, or for any absence of communications by a third-party. The contents of such third-party communications are determined solely by the third-party responsible for the communications, and not Company. We are only responsible for the content of information issued directly by us. You acknowledge and agree that you will address any issues or concerns about third-party communications with the responsible third-party by contacting said third-party directly and not Company. Company shall not become involved in any matters pertaining to third-party communications except where the issue is solely attributable to a malfunction or error occurring on the Site or in connection with the Services.
6.4 Renter Screening
As part of the Services, Users may be permitted to submit information through the Site for the purpose of conducting a User background check or screening on behalf of a property manager or owner (a “Screening”). Information that you submit through the Site for the purpose of such Screening shall be treated in accordance with the Privacy Policy. Your submission of the information requested for a Screening shall constitute your consent to the Screening process. You acknowledge that you will address any issues or concerns with any Screenings, including the results of any Screenings, by contacting the appropriate property manager or owner, or as otherwise permitted under the Additional Requirements applicable to the Screening or as otherwise required by law.
6.5 Payments
Except as expressly provided below, any payments you submit through the Site including rental deposits, rental payments, or any other services or transactions, are for services provided by a property manager, owner or a third party. The total payment amounts required for those transactions are determined solely by you and any other party with whom you are entering into an agreement. You acknowledge that you will address any discrepancies, issues or concerns with such payments by contacting the other party directly.
By providing your card or bank information, you are representing that you are authorized to use this card or bank account for payments for rental deposits, rental payments, or any other services or transactions. If you are making a one-time payment, your card or bank information will not be stored after completion of the transaction, but any other personal information provided in connection with the transaction will be stored. If you are enrolling in recurring payments, you authorize us (or our third-party service provider) to store your card or bank information to process your recurring payments. You are responsible for keeping your payment information up to date.
6.6 Electronic Signatures
If you choose to use any electronic signature functionality provided on the Site, you understand, acknowledge and agree that you have carefully reviewed the disclosure relating to use of your electronic signature to execute documents and will not execute such documents with your electronic signature without providing your consent. You agree that you will rely on your own legal counsel to determine the sufficiency of the electronic signature execution of the documents and their enforceability. We make no warranty or representation with respect to the sufficiency of the electronic signature execution of the documents under applicable international, national, federal, state, provincial or local laws or regulations.
7. COMPANY’S RIGHTS
You acknowledge that Company has the right to investigate and prosecute violations of these Terms, including intellectual property, publicity and privacy rights infringement and Site security issues, to the fullest extent of the law. Company may involve and cooperate with law enforcement authorities in prosecuting users who violate these Terms. You acknowledge that Company has no obligation to monitor your access to or use of the Site or the Services, but has the right to do so for the purpose of operating the Site, to ensure your compliance with these Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body.
8. SITE CONTENT GENERALLY
It is solely your responsibility to evaluate the accuracy, completeness, and usefulness of all opinions, advice, statements, representations, services, and other information provided through the Site. Company does not endorse or represent the reliability, accuracy, or quality of any information, goods, services, or products displayed or advertised on the Site. Company makes no representations or warranties, express or implied, with respect to the information provided on this Site.
9. THIRD-PARTY LINKS, PRODUCTS, AND SERVICES
9.1 Third-Party Websites and Services. The Site may contain links or voice accessibility to third-party websites or resources. These are provided solely for your convenience and do not constitute endorsement or approval by Company. Company makes no warranties, express or implied, as to any third-party content. You acknowledge and agree that Company is not responsible for any damages or losses related to your access to or reliance on such third-party websites, resources, products, or services. If you leave the Site to access third-party content, you are subject to their terms and conditions.
9.2 Google® Maps. The Site may utilize Google Maps or similar features. By using such services on the Site, you agree to be bound by the applicable Google Terms of Service.
10. OWNERSHIP
You acknowledge and agree that the Site and the Services use and contain intellectual property, proprietary and confidential technology owned by or licensed to Company, and protected by applicable intellectual property and other laws and international treaties (collectively, “Company IP”). All rights reserved. You agree not to reproduce, copy, display, store, perform, re-post, publish, transmit, distribute, sell, license, or otherwise use or exploit any Company IP for commercial purposes without prior written permission. All trademarks are the property of their respective owners.
11. INDEMNITY
You agree to indemnify, defend, and hold Company and its officers, directors, employees, affiliates, and partners harmless from and against any claims, liabilities, losses, damages, or expenses (including attorneys’ fees) arising out of or relating to:
(a) your negligence or misconduct;
(b) your information or material submitted through the Site or Services;
(c) your use of the Site or Services;
(d) any violation of these Terms; or
(e) any violation of third-party rights.
You are solely responsible for defending any such claims. Company reserves the right to participate in the defense and selection of its own legal counsel, at your expense. You shall not settle any matter without Company’s prior written consent.
12. DISCLAIMER OF WARRANTIES
You expressly understand and agree that your use of the Site and Services is at your sole risk. The Site and Services are provided “as is” and “as available,” without warranties of any kind. Company disclaims all express, implied, and statutory warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. No advice or information obtained through the Site shall create any warranty not expressly stated in these Terms.
13. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Company and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the Site or Services, even if advised of the possibility of such damages. If you are dissatisfied with any part of the Site or Services, your sole and exclusive remedy is to discontinue using the Site.
14. ENFORCEMENT
Company does not assume responsibility for any failure to enforce any part of these Terms.
15. TERMINATION
We may terminate your access to the Site or Services at any time, for any reason, with or without notice. You agree that such termination may be effected without prior notice, and acknowledge that we may immediately prevent further access to the Site. We are not liable for any such termination.
16. AUTHORITY
You represent and warrant that you have the right and authority to enter into these Terms and that your use of the Site complies with all applicable laws.
17. [Reserved]
18. INTERACTIVE AREAS
18.1 Use of Interactive Areas. If the Site includes user comment areas, forums, or similar features, you agree to use them responsibly and lawfully. Do not post offensive, illegal, or infringing content, or any content that violates the privacy or rights of others.
18.2 Submissions to Interactive Areas. Any content submitted by users may be displayed or used for marketing and promotional purposes. We reserve the right to remove or edit any content at our sole discretion.
19. GENERAL
19.1 Governing Law. These Terms shall be governed by the laws of the state in which the property is located. You agree to submit to the jurisdiction of courts located in that county.
19.2 Assignment. You may not assign these Terms without our prior written consent.
19.3 Waiver. Failure to enforce any provision does not constitute a waiver.
19.4 Severability. If any part of these Terms is held unenforceable, the remainder shall remain in effect.
19.5 Entire Agreement. These Terms represent the full agreement between you and Company.
19.6 Time Limitation. Any claims related to the Site must be filed within one year.
Last updated April 15, 2025.