Privacy Policy

This privacy policy (the “Privacy Policy” or “Policy”) of Property Management Company (“Company,” “we,” “us,” or “our”) describes our privacy practices regarding personal information we collect, including from persons (“you” or “your”) who access our websites or related mobile applications (collectively, the “Site”).

PURPOSE

The purpose of this Privacy Policy is to inform you about the types of personal information we gather about you, including personal information gathered when you visit the Site, and personal information we may receive from third parties or affiliates, how we may use that information, whether we disclose that information to anyone, and the choices you have regarding our use of, and your ability to correct, the information.

This Policy does not cover information that is exempted from privacy policy notification requirements, including information about employees, contractors, job applicants and information processed exclusively in the context of a business person acting in a business capacity.

THE SITE IS NOT INTENDED FOR CHILDREN

The Site is not intended for children and Company does not knowingly solicit or collect personal information on the Site from children under the age of 13. If Company learns that a child under the age of 13 has submitted personally identifiable information to us through the Site, we will take reasonable measures to delete such information from our records and not use it for any purpose (except where necessary to protect the safety of the child or others, or as required by law).

YOUR CONSENT AND POLICY CHANGES

Please read this entire Privacy Policy carefully. By using the Site, you expressly consent, without qualification, to the collection, use and disclosure of information, including personal information, as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Site.

We may amend this Privacy Policy from time to time. Changes will be posted on this Site, and in some cases, you may be notified via email or through a notice on the website.

PERSONAL INFORMATION COLLECTED IN THE PAST 12 MONTHS

We collect, process, and store various types of personal information (“Personal Information”), meaning information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.

Personal Information we collect may include:

  • Name

  • Email address

  • Postal address and postal code

  • IP address

  • Social Security/Insurance number

  • Driver’s license number

  • Prior addresses and rental history

  • Employer, job title, income

  • Telephone number

  • Credit card and bank account information

  • Date of birth, gender, age, marital status

  • Username and password

  • Emergency contacts

  • Pet and vehicle information (including license plate numbers)

  • Usage and communication preferences

We do not and will not sell your Personal Information.

HOW WE COLLECT AND SHARE YOUR INFORMATION

We may collect and share your information:

  • To comply with legal obligations or respond to lawful requests

  • To detect and prevent fraud or security vulnerabilities

  • In response to an emergency or for the safety of individuals

  • In connection with a sale, merger, or transfer of assets

  • To third parties under contract to help us operate our business

PERSONAL INFORMATION WE WILL CONTINUE TO COLLECT

We will continue to collect the same categories of Personal Information listed above for the same purposes described in this Policy.

USE OF COOKIES AND OTHER TECHNOLOGIES

Like many websites, we may use cookies and similar technologies to customize content, analyze Site usage, and support marketing attribution efforts.

Our Site uses Google Analytics to help understand how it is used. Google may use cookies to collect data such as your IP address and Site activity. This data is governed by Google’s privacy policy: https://www.google.com/policies/privacy/

You can manage cookie settings in your browser preferences. Blocking cookies may limit your ability to use all features of the Site.

EMAIL AND TEXT MANAGEMENT

You may receive emails and texts from us. You can manage your preferences via your account settings or by following unsubscribe instructions in our communications. However, we may still contact you regarding property-related matters or account transactions.

THIRD-PARTY WEBSITES

This Privacy Policy applies solely to information collected by us. It does not apply to any third-party websites that may be linked to or from the Site.

ACCESSING AND CHANGING YOUR INFORMATION

If you have an account, you may review and update most of your contact information in your account settings. We may request identity verification before fulfilling access requests. If we deny access, we will provide a reason within 45 days.

MINORS' PERSONAL INFORMATION

Our Site is not directed to individuals under 16. We do not knowingly collect information from minors unless submitted by a parent or guardian for application or property management purposes. We do not sell minor personal information.

CALIFORNIA RESIDENTS' RIGHTS (CCPA)

If applicable under the California Consumer Privacy Act (CCPA), California residents have rights regarding their Personal Information, including:

  • The right to know what categories and specific information we have collected

  • The right to request deletion of Personal Information, subject to legal exceptions

  • The right to know with whom we have shared or sold data (we do not sell data)

  • The right to equal service and price if privacy rights are exercised

You can submit requests using the contact information below. We will respond within 45 days.

DO NOT TRACK

Our Site does not respond to browser “Do Not Track” signals.

ACCESSIBILITY

We are committed to making our communications accessible. If you have an accessibility-related request or encounter a barrier, please contact us.

CONTACTING US

If you have any questions regarding this Privacy Policy or how we use information, please contact us using our Contact form.

CANADIAN USERS

Where applicable, this Policy is made under the Personal Information Protection and Electronic Documents Act. For more information or to make a privacy complaint in Canada, you may contact the Office of the Privacy Commissioner of Canada:

Address: 112 Kent Street, Ottawa, ON K1A 1H3
Phone: (613) 995-8210 | Toll-Free: (800) 282-1376
Website: www.priv.gc.ca/en

Last updated April 15, 2025.